Boosting answer scores

Have you ever wanted to give a boost to a certain product result? Here’s how you can boost and reorder results using your answer rules.

Editing your Answers

Boosting works on each answer match rule, it is a way of giving more importance to certain term ‘matches’ in the final calculated results query.

An ideal scenario is if you have 3 results all with 100% match scores but want to reorder products 1/2/3 to 3/2/1 instead.

First find the Journey you want to edit then the answers that you want to apply a boost to, for example,

Question > Product fields > Answers

Now edit the Answer and find the Boost terms (comma-separated) field:

In here you can now either:

1. Input the match rules in order that you want them prioritised (comma separated)

2. Add a boost score to terms using a ^ score function, where the number can be anything from 0 to 1000 and beyond…
   
   e.g. Casual^3

Would give Casual matches a boost of 0.003 to the score, this number can be any range but remember it is still relative to other questions match rules. So within this answer Casual matched products would get a higher score than !Dress or Sneaker matches:

Changing your sort orders

Boosting works at the match rule level so sort options may take that order and override what you need, e.g. Highest price first. To get a

Reordering results

Using the boosts can give a bump to certain term matches but this feature can also be used to reorder