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This article explains how you can track greenback user behaviour within your own Google Analytics (GA) reports.

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Variable name (8 Data Layer Variables)

Data Layer Variable Name

What it captures

greenback.visitorId

preezie.trigger

How the journey was triggered (note, workflow = embedded)

greenback.sessionId

preezie.workflow

The name of the journey

greenback.page

preezie.selector

The name of the journey connector (aka a workflow selector)

greenback.message

preezie.ref

The short version of the question

greenback.products(array)

preezie.answer

The text of each answer the user gives

preezie.productid

preezie.product.unique

The unique id of the clicked product in the results (as defined by your product feed attributes in the preezie CMS)

preezie.position

preezie.product.position

The position the clicked product was ranked in the recommendation results

preezie.productname

preezie.product.name

The name of the product that was clicked on.

Note, you can add/change if you have other product attributes you need as shown in your data layer, e.g. price:

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  • Now to join the above to Data Layer events, repeat the above steps 5 times but instead use variable type Custom Event - just ensure the variable names match these below:

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